Simpsons Removals & Storage, in Dartford, Kent, has announced Basil Fry & Company as its appointed broker until 2017.

This follows on from a three-year period where both companies worked together closely on risk management measures and staff training to reduce claims and increase profitability in insurance sales. 

 

“We used to go to the market every other year and look for those brokers who provided the most competitive pricing,” said Steve Simpson. “When we first engaged Basil Fry in 2010 we quickly established that they had a different approach.  It was put to us that the true benefit would be from reducing the claims which in turn would have a beneficial effect on premiums going forward.”

 

Steve said that the guidance Simpsons received from Basil Fry regarding risk management improvements had paid great dividends.  “The money that we have saved on our insurance spend has been used in our drive for quality which in turn has provided us with good results.  We now view our insurances differently.  Our previous brokers had used a new Icelandic company for our Commercial Combined requirements who have recently lost their regulated status to operate in both Iceland and the UK due to solvency issues.  We now see that using companies such as RSA with a three hundred year old history and with great stability means we can truly concentrate on our business whilst using Basil Fry as an extended insurance department.”

 

He commented that the Basil Fry staff had provided unrivalled service and said that the in-house claims handling for goods in transit and storage claims had resulted in dramatic improvements, with claims being cut by a significant margin.

 

“Our ethos for the last forty years has been in the stability of our insurance offering,” said Greg Wildman from Basil Fry.  “Our relationships with insurers go back to the time when Basil Fry himself started placing covers into the market from his dining room table.  Whilst other brokers have used many different insurers and changed programmes and relationships on a regular basis, we have elected to work with well-known providers recognised for their quality of cover, such as RSA, AVIVA and AXA.”

 

Greg said that Simpsons has a really forward thinking approach to the Industry and to serving their clients adding that its dedication and professionalism had helped get the right result.  “We are both aware that risk management measures need to be maintained continuously to keep unnecessary insurance costs to a minimum.  Simpsons are now commencing a new Trade Assistance Programme and we are extremely excited to be involved with the development of the related work.  The quality of the company and the service that it provides will, I have no doubt, make it a great success.”

 

Image: Steve Simpson and Greg Wildman