In the April issue of The Mover we reported on the IMC Convention in Bangkok. Shortly after everyone returned from their travels the organisers sent out a quality control questionnaire.
All 72 people who completed the survey rated the support from the IMC Staff as ‘excellent’ or ‘very good’; over 95% said they rated IMC as ‘better’ or ‘much better’ than any conference they had been to before; a similar proportion rated IMC as ‘very good’ or ‘excellent’ value for money; over 90% said that they would definitely be returning in 2014; and over 50% said that ‘many’, ‘most’ or ‘all’ of their meetings had the potential to be significant sources of business. On average, delegates completed 28 one-to-one meetings during the convention.
Despite its success the organisers are not complacent and have taken on some suggestions for improvement for next time. There was some minor dissatisfaction with the airport limo transfers; food and beverage was rated ‘average’ by 15% of respondents (although your editor thought it was excellent); the operation of the One2One meeting scheduler will be explained in more detail for first time users; and common meeting tables for substitute meetings in the event of a no show will be implemented as part of the improvements for IMC 2014.
Dates and venue for IMC 2014 have yet to be agreed however it is likely to be in February and will be in either, Bali, Phuket, or return again to Bangkok.
Photo: 95% of delegates thought IMC was the best conference they had attended.