Arpin Van Lines in Rhode Island has won the Logistics Management 2014 Quest for Quality Award.

Arpin was ranked number one in the ‘household goods’ and ‘high value goods’ categories. The company had the highest overall scores in: performance, value, IT, customer service and equipment and operations.

"When you consider the challenging environment in which transportation and logistics service providers have had to manage over the past year, we believe that walking away with a Quest for Quality Award in 2014 is nothing less than a monumental achievement that should be celebrated across the entire organisation," said Michael Levans, Group Editorial Director of Peerless Media, which publishes Logistics Management.

For over three decades, Logistics Management's Quest for Quality Award has been regarded in the transportation and logistics industry as one of the most important measures of customer satisfaction and performance excellence.

The results of the Quest for Quality survey is the culmination of a six-month undertaking in which 7,451 logistics and supply chain decision makers placed their votes for the ‘best of the best’ in service excellence across a number of critical criteria.

Photo: Arpin Van Lines scored highest in several categories to win the award.