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EUROMOVERS International

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Arpin International Group opens first customer care centre in Australia

Jun 13, 2016
Arpin International Group has opened its newest international customer care center in Melbourne, the company's first in Australia.

The office will expand Arpin's services, assisting corporate personnel who are moving to and from the region.  

"Due to the steady increase of moves to and from Australia and New Zealand, as well as specific client requests, we felt that this region was the logical next step in our strategic global plan," said Bob Sullivan, Senior Vice President of Arpin Group.  

Sharon Symons has been appointed to director of customer care for Australia and will coordinate all corporate moves on behalf of Arpin International Group within the region.  

In addition to Australia, Sharon will also provide customer care and move management services in New Zealand. She will offer counselling services to relocating families on import and export procedures, shipping allowances and restrictions, adherence to policy and all aspects of the international moving process. Sharon will use Arpin's STAR system that links all Arpin offices worldwide for a seamless flow of data and information. 

The Australia customer care center joins Arpin International Group's network of offices in major metropolitan areas around the world including New York, Boston, Dublin, London, Wiesbaden, Dubai, Singapore, Hong Kong and Shanghai. Arpin International Group is headquartered in West Warwick, R.I.  

Photo:  Sharon Symons 

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