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INTERNATIONAL NEWS

Arpin International Group opens first customer care centre in India

Jul 18, 2017
Arpin International Group has opened an international customer care centre in Kerala, India; the company’s first in the country.

The office will expand Arpin’s services, assisting corporate personnel who are moving to and from the region.

Bob Sullivan, Senior Vice President of Arpin Group said, “Due to the steady increase of moves to and from India, we felt that this country was the logical next step in our strategic global plan. Our continuing goal is for our customers to have the support of Arpin team members working with the same technology platform in every major region of the world, while communicating in local time. We provide more than moving services – we help our clients navigate a major life transition and adjust to a new culture.”

International Move Coordinator Jose Kuriyan, will manage all corporate moves on behalf of Arpin within the country, reporting to Arpin’s Middle East headquarters in Dubai, UAE. He will offer advice to relocating families on import and export procedures, shipping allowances and restrictions, adherence to policy and all aspects of the international moving process. Jose will utilize Arpin’s Shipment Tracking and Reporting system (STAR) that links all Arpin offices worldwide for a seamless flow of data and information. Through STAR, he will oversee local suppliers, pricing and manage corporate account shipments.

The India customer care centre joins Arpin International Group’s network of offices in major metropolitan areas around the world including: New York, Boston, Dublin, London, Wiesbaden, Dubai, Singapore, Hong Kong, Shanghai and Melbourne.

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