EUROMOVERS International SA, the global network of professional moving companies with its head office in the Grand Duchy of Luxembourg, would like to advise the moving industry that it has no connection with another organisation that trades under the name of Euromovers in Dubai.

The company in Dubai, Euro Fastline Movers, brands itself Euromovers and claims to have 10 years’ experience in the industry.  Thomas Juchum, General Manager of EUROMOVERS in Luxembourg, said that the people behind the company appear to be those who previously operated a company Euro Movers International LLC Dubai that also used the Euromovers name.   

In January last year Thomas reported that his organisation had received e-mails from this company’s customers complaining about its service.  The problem is now continuing with this new entity in Dubai. “Just as before, some people assume that this organisation is a subsidiary or a member of our network,” said Thomas.  “It has absolutely nothing to do with us. The company name might be similar, but it is a different organisation. Even their company logo is different.”

EUROMOVERS International SA in Luxembourg serves as the headquarters for an organisation of medium-sized, family-owned moving companies in Europe and overseas. “We have our own agents available in the UAE and other countries of the Middle East,” said Thomas. “Euro Fastline Movers, just like its predecessor, never has, nor will ever be connected with our international service network.”

Thomas said that he was unable to help customers or moving companies resolve disputes with the organisation in Dubai.  He suggested that customers should contact: www.dubaichamber.com/en/contact or www.consumerrights.ae/en/Aboutus/Pages/Contactus.aspx. 

Customers looking for moving services to or from the UAE are invited to contact the EUROMOVERS headquarters by e-mail: info@euromovers.com or search for a network partner at www.euromovers.com/our-network.

Photo: Thomas Juchum