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Lisa Diaz looks after customer service for Graebel

Jul 16, 2013
Graebel Movers, Inc. has hired Lisa Diaz for the moving and storage division’s regional customer service manager position for one of the company’s four customer service centres in the US.

She will report to Vice President of Client Relations Sue Fraser, based in the upper Northwest, and will relocate from Seattle to Atlanta, Georgia this month.


Before joining Graebel Lisa was employed by the Connecticut-based, third-party company, Cartus, most recently as the company’s onsite client services and operations manager at the Microsoft Corporation headquarters in Seattle. In that role she was accountable for the daily management of all global mobility policies for Microsoft subsidiary and assignment rotation relocations worldwide. She is credited with the creation, process development, and the in-house training of the Microsoft Global Resources (MGR) Executive program. She also led the recruitment, training and career development of this programs in-house staff. Other management roles have included senior relocation project manager, senior mobility program manager and she was a relocation associate during her seven years at Cartus.


Lisa was previously a journalist at two Northwest regional newspapers, the Seattle Times and Yakima Herald Republic for two years.  As an expatriate, she was a curriculum coordinator and English teacher at the American School in Taipei, Taiwan for four years.


According to Sue Fraser, “I am pleased that she will join our regional client relations team that is based in Atlanta.  Lisa brings a wealth of global mobility knowledge and embodies all of the traits and core values of our organisation that make her a perfect fit at Graebel.”

Photo: Lisa Diaz

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