Crown Records Management has appointed Mike Dunleavy to the new position of head of customer development and experience for the UK and Ireland.

The position has been created to enhance customer experience by aligning all areas of front line client interaction and will combine the Sales and Account Management teams, with Client Administration.

Mike Dunleavy has over 20 years’ experience within the Records and Information Management industry. He has progressed from heading up the delivery of Crown’s professional services, which comprise information management consultancy, digital scanning, and image hosting.

David Fathers, Head of Crown Records Management said, “Mike has fantastic knowledge of the industry and is ideally placed for this vital role helping the company to grow.”

Picture: Mike Dunleavy