Andrew Meadowcroft is the new global client service manager serving the EMEA region; Emma Herblot serves in a similar role for the APAC Region; and Richard Hooker is the new director of operations. 

Andrew will manage client relationships, client program implementation, and ongoing assistance and training for the operations service team in the EMEA region.  His past employers include a global assignment management organisation, a destination services provider, and a ‘Big Four’ accounting firm.   

Emma Herblot is based in Hong Kong and is responsible for managing client relationships, client program implementation, and ongoing assistance and training for the operations service team in the APAC region. Emma has been in the relocation industry for six years and has immigration management experience that includes work with a large mobility management company and an immigration provider.   

As director of operations serving the EMEA and APAC Regions, Richard will be responsible for the overall operation and performance of these regions to include operations teams based in AIReS offices in London and Hong Kong, as well as those placed onsite with customers in various global locations. Richard has 13 years' industry experience including operations and client services roles in Europe and Asia.   

AIReS’ Vice President of Operations, Joleen Lauffer said:  “Richard brings the perfect mix of mobility expertise and global experience to our senior team; Emma will play a key role in providing leadership to our in-region team and implementing solutions for our clients; and Andy’s enthusiasm and outlook are clear evidence of the AIReS DNA that will make him a successful leader in the EMEA region.” 

Photo:  Left to right: Andrew Meadowcroft, Emma Herblot and Richard Hooker.