The Mover team approached Haywoods for branded workwear.
People are quick to complain about bad service but rarely take the time to compliment people for good service, so The Mover team wanted to wave the flag for Leeds-based Albert Haywood & Sons Ltd for the excellent service it provided.
During a recent interview with Steve Jordan, Martin Haywood mentioned that his company were happy to process small orders for branded workwear. At the time The Mover team was about to place an order for eight shirts so decided to place its business with Haywoods.
On 2 April Nikki Gee rang Haywoods’ sales team and spoke to Duncan Leng. Within a matter of minutes Duncan had e-mailed Nikki a sales quotation and the relevant documentation to set up an account. The documentation was duly completed, the order confirmed and artwork e-mailed. Half the order was for black shirts and the other half white so two different versions of The Mover’s logo were required. On 5 April two embroidered examples of how the branded workwear would look – one on white fabric and one on black - dropped through the letterbox for approval: no guessing how the logo was going to look from a PDF! Approval was faxed back to Haywoods and five days later eight perfectly branded shirts arrived at The Mover’s offices.
Now that’s what you call service!