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A beginner’s guide to social media complaints

Charlotte Parslow is a director of Animo Events, the company that organises The Movers and Storers Show. She has a particular expertise in handling social media complaints for her corporate customers and so, during last year’s show, she explained the best way to handle customers on social media, when things start to get a bit nasty.


A breath of fresh air

CLARS (Charging, Low Emission Zones, other Access Regulation Schemes) has once again provided The Mover with information about the latest changes in access regulation in Europe.

Covering Canada

Steve Jordan spoke to MoverOne International’s General Manager Huw Jones to learn more about the Canadian outfit.

Adam Palmer, working his way up

Steve Jordan goes on safari to darkest Hampshire to visit one of the industry’s rising stars.

Caring for assignees in a changing world

Lisa Johnson, Global Practice Leader at Crown World Mobility, tells global business that it’s time to update duty of care policies in a fast-changing world.

Brexit – where do we go from here?

One of the best attended talks at The Movers and Storers Show Seminar Theatre last November was given by James Backhouse of Backhouse Jones Solicitors who explored what the consequences of Brexit might mean for businesses.

Moving in the Baltic

An interview with Aivars Usans of FF International Movers

A beginner’s guide to social media complaints

Complaints about your business on social media should never be ignored. Charlotte Parslow’s talk at The Movers and Storers Show explained why.


Steve Jordan, Editor of The Mover magazine, gives an overview of the stories appearing in the February 2017 issue.


Congratulations to Bob Cherry from Luker Bros in Oxford who correctly identified the smiling faces of Len Cox and Bert Broster last month. This time you just need to identify the young man dancing with the beautiful lady from Argentina. Simple! For a chance of winning the White and Company Red and Black watch, send your answer to


New board for PAIMA

The Pan American International Movers Association (PAIMA) elected a new Board of Directors in New Orleans although, after the voting was completed, it looked much the same as it had before

Software designers raise funds for baby hospice

TruTac has raised £1,060 for Zoё's Place Baby Hospice, a registered charity who provide palliative (one-to-one care), respite and end-of-life care for babies and infants aged from birth to five years.

FTA Ireland appoints new general manager

Freight Transport Association Ireland (FTAI) has appointed Aidan Flynn as its new general manager. 

And Nothing But The Truth!

Tony Allen's topical monthly column.

Legal providers to publish prices online to help people moving house

The Competition and Markets Authority (CMA) has conducted a market study into legal services and found that home buyers and those moving house often don’t have the information they need at hand to make the right decision.

Hamiltons Removals launches new self storage service

Hamiltons Removals in East Anglia is launching a new self storage service for customers across the area: Safe N Stored with Hamiltons.

Is online advertising too expensive for removal companies?

Damien Seaman, Brand Manager, looks at the cost of online advertising compared with using a lead generation service.

Glenn Stephenson joins Mudanzas Gou

Mudanzas Gou in Mexico has recently appointed Glenn Stephenson as director of client relations.

Kuwait bridge closure: delays for two yearsThe Ghazali bridge connecting the main seaport Shuwaikh to Kuwait city has been closed for a period of two years

The Ghazali bridge connecting the main seaport Shuwaikh to Kuwait city has been closed for a period of two years for road development works and is likely to create traffic chaos.

McCarthy’s announces three senior appointments

Yorkshire-based McCarthy’s Removals and Storage has appointed three new senior members of staff: Alan Woodward, Bob Carney and Chris Brookes.

PAIMA continues to grow

PAIMA (Pan American International Moving Association) is a growing organisation and has been actively recruiting new members.

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Events Diary

Matthew James Global Relocations


All publicity is good publicity?

Well, I always thought it was. But for one UK moving company at least, it’s not so. I admit to being more than a little surprised. Let me explain.

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