Scania (Great Britain) opens new UK Customer Support Centre

Jul 11 | 2019

Scania (Great Britain) Limited's new UK Customer Support Centre has been inaugurated by His Excellency Torbjörn Sohlström, the Ambassador of Sweden to the UK.

Scania UKThe event, which was attended by Scania's staff and approximately 50 transport industry guests and local dignitaries, took place in Milton Keynes on Wednesday, 22 May 2019.

Speaking at the event, Scania Great Britain’s Managing Director Martin Hay said, "Scania came to Milton Keynes in 1981 and today is one of the largest employers in the area. In addition to growing sales of our trucks, buses, coaches and engines over the years, we have also developed a host of associated services; truck rental, used sales, finance, connected services, driver training and development, and so on.  All of this requires extensive dealer and customer support, which is why we are referring to our new premises as our UK Support Centre rather than our headquarters."

10% of the eight-acre site's energy comes from renewable sources; there are 385 square metres of photovoltaic panels on the roof.  These, together with air source heat pumps which transfer heat from outside the building to the inside, will reduce carbon dioxide emissions by a minimum of 10%.

The new Support Centre is part of Scania’s ambition to drive the shift to more sustainable transport solutions, which operators will need to embrace in the future.  For example, adopting advanced technology to enable them to operate economically within Clean Air Zones.

Scania has teams based in Milton Keynes to help customers choose the optimum vehicles for their needs and encourage the use telematics-based services to get the best from their vehicles, both environmentally and economically.