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The independent voice of the global moving industry


The Conveyancing conundrum

Bethany de Montjoie Rudolf CFILEx Soc Legal Services Consultant at De Montjoie Consulting Ltd brings a little clarity to the conveyancing process and why it feels like the perfect storm.


Shipping alliances: are they good for movers?


There was a time when there was a wide choice of shipping lines for every destination. If you didn’t like the service from one - the scheduling, the transit time, the quality of equipment or even the telephone manner - you could switch with ease. 

Self storage success for family business

The UK's self storage industry has enjoyed spectacular growth during the last 10 years and is now - according to the Self Storage Association - worth in the region of £355m per year. While the market is still dominated by large multi-centre companies, smaller independent operators are popping up across the country to get their share of the action. The Mover's Deputy Editor David Jordan visited St Johns Self Storage in Leicester - two and a half years after it opened - to see how things are going.

Global Mobility: The big three challenges - part 1

Controlling costs, housing, and compliance: the big three for mobility.

Global Mobility: The big three challenges - Part 2

Compliance – a necessary evil?

Learning to serve customers

Sarah Young and Georgina Fisk from Reason Global are studying for their ACII qualifications. But how does this benefit customers? Sarah and Georgie explain.

The answer to a mover's prayers

It’s been said many times, in many businesses across the globe, that everything would be fine, were it not for the customers. It’s always they who cause the problems. Without customers making unreasonable demands on you, life would be a dream. Well, if you have ever said that, it just might be that a company in Germany could be the answer to your prayers.

The Conveyancing conundrum

Bethany de Montjoie Rudolf CFILEx Soc Legal Services Consultant at De Montjoie Consulting Ltd brings a little clarity to the conveyancing process and why it feels like the perfect storm.



Legislation procedure for eCall

To help mitigate the consequences of serious road accidents, the EU has committed to putting in place an emergency call system known as eCall. Based on in-vehicle communication technology, such an electronic safety system will automatically call emergency services in case of a serious crash.

TriGlobal at IAM conference in Orlando

TriGlobal, the online lead generation company, attended the IAM conference in Orlando for the first time in the company’s ten-year history.

New European Commissioner for Transport: Whacky or Just what the Doctor Ordered?

The first (and only) casualty of the European Parliament hearings for Jean-Claude Juncker's new Commission so far, was Slovenia's Alenka Bratusek, who withdrew her candidacy for the post of Vice-President for Energy Union after being effectively vetoed by MEPs.

Graebel sells to Peterson holding Company

On 15 October, 2014, Graebel Companies, Inc. announced that it entered into a formal agreement regarding the sale and acquisition of Graebel Van Lines, Inc., and the U.S. moving and storage operations of Graebel Movers, Inc.

UKWA moves home

UKWA, the United Kingdom Warehousing Association – has moved offices. The Association had been at its previous address in the Strand, central London, since 1977.

Suddath wins again at the US EMMAs

For the second time in three years Suddath has won the EMMA in the International Mover of the Year category for the American region.

New team for new EU Parliament

Unveiling his new team Jean-Claude Juncker, President of the new European Commission said that his new organisation would be streamlined to focus on tackling the big political challenges Europe is facing: getting people back to work in decent jobs, triggering more investment, making sure banks lend to the real economy again, creating a connected digital market, a credible foreign policy and ensuring Europe stands on its own feet when it comes to energy security.

2014 Sustainability Report from Crown

The Crown Worldwide Group has announced the launch of its 2014 Sustainability Report.

House prices up 7.8% on January 2014

According to property search website house prices are rising in more regions than might be expected for the time of year and price discounting is at a four-year low.

Kent Relocation Group enters Tasmanian market

Australia’s Kent Relocation Group, has expanded into the Tasmanian market by acquiring Watkins Removals and Storage which it intends to redevelop and modernise as part of Kent’s highly successful national network.

Rebranded IMC offers major new benefits to members

The International Movers Convention (IMC) has announced a major rebrand including a new website and benefits for its members.


Congratulations to Tom Currie of TRL Properties Ltd. for spotting the dearly missed Pierre Luigi Muzzio, from Alpha International in Naples. Pierre Luigi died in 2007 but he was a remarkable man. There will be more about him in our February issue. Meanwhile, who is the dapper gentleman in the centre this month? The first correct answer out of the hat will win the White and Company Red and Black watch. Answers please to

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Editor's Blog

  • Best foot forward for The Mover

    Jan 19, 2015

    Now those of you who know me well will be aware that football is not my thing.  Having been born and bred in Hull I spent many years avoiding the topic in pubs – until last year when, for once, I could hold my head high again.  Maybe not this year of course ….  However, The Mover has entered a team in the Interdean six-a-side tournament on 16 May 2015.  Yes it’s true!  I will be in charge of shouting at the ref and oranges; David will be chief photographer and strategist; and Nikki has volunteered as the team physio.  The players: are well, that’s another matter. The tournament is on behalf of Marie Curie.  It’s a good cause and I trust that a few of you out there will, like us, pool your talent and join in the fun – if you think you are tough enough.

    This is another packed issue for you.  May I draw your attention to page seven.  You will all remember the tragedy of the two chaps who fell from a balcony in London in November.  I want you to tell me how you would have done the job.  If you have the know-how and the experience, tell me so I can tell the rest of the industry.  That way, perhaps we can help avoid a repeat.

    There is also a very small piece on page six saying that Fred and Gerald Baxter were found not guilty of defrauding the MOD.  I hope to have a much fuller story from Fred in the near future but, in the meantime, those who doubted should perhaps reflect on the fact that things are not always what they seem.

    Finally, I acknowledge the news that Stephen Vickers, Director General of BAR, it stepping down in May.  Many of you will know that Stephen and I haven’t always seen eye-to-eye on things.  However, I wish him well in whatever he does next.  The Mover has always had an excellent relationship with every moving organisation in the world. It has always been a disappointment to me that our relationship with the home association was less so.  I sincerely hope that I will be able to build a much more constructive relationship with Stephen’s successor for our mutual benefit and that of the whole industry.

  • Eastern promises

    Dec 15, 2014

    I have just returned from a long weekend in ancient Istanbul.  It is a fabulous place for a short break.  It’s where East meets West, and it shows.

    Anyone who has travelled to anywhere vaguely exotic will know that buying anything is not a simple transaction, it’s a life experience.  You don’t just decide what you want, make sure you can afford it and hand over the cash.  Oh no. It’s not that easy.  As Eric Idle said in Life of Brian: “You are supposed to haggle.”

    Now this does not come easy for a shy and retiring Brit.  Not at first anyway.  But it becomes easier as you get used to it and, if you think about it, it’s actually a much better way to exchange goods and services.

    In the West we let the market do the negotiation for us.  All the shops display their fixed prices for all to see.  They wrestle with each other to offer the customer what they perceive as the best value (or just the cheapest price).  The customer just has to decide firstly whether they can afford something and secondly whether they like it enough to open their wallet.  Simple.

    In the East it’s simple too.  There are no prices on anything, so you do things differently. Firstly you decide whether you like something.  The price is secondary. The Turks in the Grand Bazaar in Istanbul know that things are worth different amounts to different people depending on their personal wealth and the urgency of their need.  A loaf of bread could be worth nothing if you have just eaten, but a fortune if you are starving.  So why sell at the same price to everyone?

    The price quoted in the bazaar is the starting price, not the actual price. You then decide whether it’s good value for you. Tell any stallholder that the starting price is too high and you always get the same response: “How much would you like to pay?”  Somewhere in the middle is the correct price for that transaction. You just have to get there.

    I see no reason why it shouldn’t work for services too.  The price is related to desire and it is the desire that comes first. In the West it seems that we have it the other way around: price drives everything.  Maybe we should learn from our Eastern friends.  They have, after all, been doing it a lot longer than us.


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