to main page send e-mail Last Updated:  Thursday, October 18, 2018
EUROMOVERS International

The independent voice of the global moving industry


New website from Arpin gives personal service

Dec 11, 2015 has been completely redesigned to provide an enhanced customer experience that includes multiple contact and information options such as live chat, online appointment setting, visual inventory tool and a ballpark estimate feature.

The site also includes research and scheduling capabilities that customers may use for many of the ancillary services that are typically needed in conjunction with a move.   

"When mapping out what we wanted to achieve in the revision of our consumer website, one of the top priorities was to be able to offer today's informed, self-directed customer the resources and multiple platforms from which they can choose to customise their experience with us," said Jeff Newcomer, Vice President of Agency Sales & Recruiting for Arpin Van Lines.   

With the new, a customer may simply fill in some basic information fields - their origin and destination, anticipated move dates and the approximate size of their dwelling - and the system will generate a ballpark estimate, if requested. They may further customize their experience by using a visual inventory tool to select the furniture and other household items they wish to move. Customers may also ask to speak with an Arpin representative immediately, or scheduled for later, and select a preferred appointment time for a free in-home quote.  

Additionally, users may take advantage of the MoveEasy dashboard to manage their own personalised pre-move checklist, which includes automated reminders at each stage of their move. The dashboard also provides an extensive concierge services tool which allows customers to shop for exclusive deals from telecommunications providers, set up their Internet and cable, change their mailing address, update their motor vehicle registration and switch utility companies, among other moving tasks.    


     Unique page views September 2018
     List of advertisers
     Directory of suppliers
     Sign up to our monthly newsletter
Aviomar S.A.S.
  Maxi Mover - low floor Luton van sales
Cookies: This site uses non-invasive cookies to provide an enhanced visitor experience and to measure site performance.  By viewing this website you are agreeing to our use of cookies in this manner.  For further information on how cookies are used on this site, please see our privacy policy.
Privacy Policy  |  Terms of Use  All material © 2011 The Words Workshop Ltd.