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Robinsons appoints Head of Client Services

Jul 28, 2014
International relocation specialist, Robinsons, has announced the appointment of Emma Trafford as Head of Client Services.

In a new role for the company, Emma will be providing strategic support to Robinsons’ key client accounts, helping to create tailored relocation services that suit their individual business objectives.

 

Emma joins Robinsons with more than 18 years’ experience in managing complex domestic and international assignments. After starting her career at Powergen plc (now E:on) and going on to work in major blue-chip companies including GKN plc and Foster Wheeler Inc, Emma  has worked internationally in Asia and the Middle East and spent time troubleshooting on the ground in some extremely challenging locations. She spent the last three years as global account director at SIRVA Relocation where she was responsible for the strategic direction of client accounts. 

 

As one of the largest independent relocation solution providers in Europe, Robinsons relocates more than 10,000 families every year. In her new position Emma will be working closely with Robinsons’ key clients to build their relocation programmes from the ground up. She will ensure clients are up to speed on the latest issues, trends and practices and identify and explore new innovative ways of delivering relocation services. 

 

Emma Trafford said: “I am delighted to join such an established player in the relocation sector. The business has been operating for more than 100 years and is going from strength to strength. My role will be to help bring some additional strategic direction to clients' relocation programmes and help them achieve their relocation objectives.”

 

Rhonda Olsen, Group Director at Robinsons, commented: “We are delighted that Emma has joined our team – she adds real value in terms of our global relocation service offering. Having worked for years with HR professionals, Emma has a real insight into the challenges they face when relocating their employees and can use this knowledge to help make our customers' relocations a smoother, more efficient and ultimately cost effective process.”

 

 

Photo: Emma Trafford

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