Elite Moving Systems Ltd (EMS), from London, has recently achieved double success with performance awards from two major Relocation Management Companies.

This October, EMS was successful in bringing home the Customer’s Choice for Europe 2019 award from SIRVA Worldwide Relocation & Moving and the award for All Star for Move Management Services – International 2019 from Altair Global. Major factors in both awards were the company’s success in maintaining consistently high performance levels, achieving excellent customer satisfaction scores and providing great customer service.

Ronan Woodhouse, Managing Director, said that the success is largely down to the company’s team of dedicated move managers who have worked extremely hard to achieve these accolades.  “I am extremely proud of my staff,” he said.  “We have built up a unique team of people who specialise in providing guidance and support to our customers, agents and clients alike.  We have heavily invested in training for our staff, ensuring that they are comfortable and confident in their roles and helping them to enhance and strengthen their skills and knowledge.”

“We now employ 55 people and have shown substantial growth year-on-year across all areas of our business,” said Ronan.  “Our RMC client base does not see us as competition because we provide international moving services only and no other relocation services such as home search, school search, etc. This aligns us closely with our customers’ values and gives them peace of mind.” 

Ronan added, “There is no doubt that our industry, at both corporate level and support team level, is facing huge challenges over the months and years ahead, but due to great foresight and a forward-thinking approach, EMS are well placed to deal with whatever the future holds.  Going forward, EMS looks to continue being one of the leading global providers of moving services and to increasing and strengthening our position in the industry.”

In 2016, EMS were the first International Household Goods company to win the coveted Cartus Cup and BGRS Top Supplier awards in the same week. 

Photo: EMS’ CEO, Owner & Spokesperson, Ronan Woodhouse, collecting the Altair Global award from Patrick Keery, Vice President of Move Management at Altair Global.