On 18 June, 2025 the United States Department of Defense announced that it has terminated the household goods moving contract with HomeSafe Alliance LLC as it said the contractor had demonstrated its inability to fulfil its obligations and deliver high quality moves to service members.
The DoD has put in place several immediate changes to address current peak season issues. Household good moves are being handled within the legacy "Tender of Service" system to ensure the ability to move personnel and their families. Additionally, those who choose to move their own household goods via the Personally Procured Moves (PPMs) process are being reimbursed at an increased, more reasonable rate.
When the termination was first announced, IAM President Brian Limperopulos commented: “This is massive news for the moving industry. US Transportation Command must now rely on the current ‘tender of service’ program to plug the gap left by the Global Household Goods Contract. IAM members and other moving providers have served military families faithfully throughout the intended transition and we hope this faith is repaid with greater collaboration and collective problem solving on the challenges facing military moving as we move into the future.”
In an effort to provide a more nuanced assessment of what happened, and its potential consequences for the moving industry, The Mover asked the opinion of Daniel Bradley, IAM’s Vice President, Government & Military Operations.
Daniel said the termination of the Global Household Goods Contract (GHC) comes following continued delays in launching US Department of Defense (DoD) domestic personal property moves. He said earlier this year, TRANSCOM and HomeSafe Alliance were projecting that HomeSafe would perform 100% of the DoD’s domestic personal property shipments this peak season (starting 15 May). Then, by mid-April TRANSCOM was suggesting that by the end of the summer, the GHC would move approximately 25% of the DoD’s domestic volume, and 75% would be moved in the current tender programme (DP3). Just a few weeks after the 25% projection, HomeSafe Alliance returned 5,700+ summer shipments all at once that were in jeopardy of not being serviced due to a lack of origin or destination network capacity.
“This action by HomeSafe put the Military Services on notice that HomeSafe’s network was not established enough to actually transition 100% of the domestic programme in a timely manner; which would also likely lead to more delays in the international moving programme for the DoD,” he explained ...
Photo: Daniel Bradley, IAM Vice President, Government & Military Operations.