The Mover sat down with Neil Price, Commercial Manager of MoveCover Insurance, to discuss why insurance in the moving industry needs a fresh approach, what movers are telling him, and how his company is aiming to bring greater transparency and choice to the market.

The Mover: Neil, why has insurance always been so central to the moving industry?

Neil Price: Insurance has always been a cornerstone of the moving profession. For decades, specialist brokers and niche products gave movers a sense of stability. But the reality today is different - the market has changed, and movers are asking whether existing arrangements are still truly built around their needs, or if they’re being forced to adapt to insurers’ requirements instead.

The Mover: What’s the current state of the market as you see it?

Neil Price: For many years, a small group of established brokers has shaped the insurance landscape. That has brought familiarity, yes, but it’s also limited competition. From the conversations I’ve had, movers often stick with the same provider year after year, or circulate among a handful of options. The problem is that many of these products no longer reflect today’s evolving risks - and yet alternatives are scarce.

The Mover: Do trade associations help to widen choice?

Neil Price: That’s part of the issue. Some trade bodies have welcomed new international partners, which is positive, but at the same time they’ve declined applications from additional UK-based providers, on the grounds that existing arrangements are “adequate.” On the surface, that projects an image of credibility and client focus. In practice, though, it often means movers are stuck with restricted choice, opaque value, and renewal terms that arrive very late - leaving little time to benchmark alternatives or negotiate better deals.

The Mover: How does MoveCover aim to change this picture?

Neil Price: At MoveCover, we believe movers deserve more transparent and modern solutions. Our Marine Transit Programme, backed by an A-rated insurer, is designed to bring real choice to the removals and transit sector. We’ve kept it simple: clear pricing, straightforward terms, and flexible cover that adapts to changing risks.

But it’s not just about the product - it’s about the relationship. Movers should have access to competitive, flexible options that support cost efficiency and allow them to make informed decisions. Too many businesses have been stuck with outdated products that simply don’t deliver value anymore.

The Mover: How have movers responded so far?

Neil Price: The early feedback has been very encouraging. One mover told me their existing cover was “expensive, outdated, and not fit for use, but it was the only option available. Meeting MoveCover changed that”. That really sums up the wider feeling: the industry doesn’t need more of the same - it needs fresh approaches that genuinely reflect today’s challenges.

The Mover: What’s your mission for the future?

Neil Price: Our mission is simple: to deliver policies that are competitive, relevant, and provided well ahead of renewal deadlines. That way, movers aren’t under pressure - they have clarity and genuine options. We believe this is a more sustainable model for the industry, one that allows movers to align their policies with the realities of their business rather than being forced to accept the constraints of tradition.

The Mover: And finally, where do you think the industry goes from here?

Neil Price: The big question is whether insurance in the moving sector can evolve to become more open, competitive, and client-focused. I believe it can. If the early response to initiatives like ours is any indication, movers will soon have more tools to make sure their insurance really works for them.

Further information visit MoveCover's website, e-mail hello@movecover.co.uk or call 020 3991 5428.

Photo: Neil Price, Commercial Manager of MoveCover Insurance.