Fake contact details.

The Mover has become aware of some unrest in the UK industry caused by companies advertising false addresses in areas where they are not represented with operational facilities.  One company said that there were six companies advertising in his area that claim to be located locally but were not.

This is, of course, very wrong.  Since the technology was available companies have used local phone numbers to give the impression of a nationwide catchment area.  Many would say this is absolutely fine: if they want to service Scotland, for example, from Essex, that’s their business.  It shouldn’t cause the Scots too many headaches.

But is publishing a physical address, that might only be a private house or an accommodation address, just an extension of the same thing? Is it all fair game in the cut and thrust world of removals, or is it not cricket. Is it misleading customers and, potentially taking the bread out of the real local companies’ mouths?

What do you think?

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