A recent survey by Bishop’s Move has shown that customers don’t blame their moving companies for stress during the moving process; estate agents, lawyers and utility companies didn’t, however, come out so well.
Moving home is notorious for being one of the most stressful life events that we can undertake, but a new survey of 1,000 home owners has revealed that choosing the right removals company can help to significantly reduce the burden.
The research, carried out by Bishop’s found that the removals company was the least challenging service provider to deal with during the moving process. Whilst historically removal companies may have been the first to be blamed when things went wrong and items turned up broken or didn’t turn up at all, just 3% of respondents to this latest survey claimed that the removals company added to their stress.
When posed the question: “Which service provider do you find the most challenging to deal with?”, the 1,000 respondents were then asked to select from a choice of solicitors, estate agents from the perspective of both the buyer and the seller, utility companies, removal companies and house builders.
Whilst the removal companies apparently caused the least hassle, with just 3% laying the blame for any stress at their door, solicitors and utility companies didn’t fare so well, coming out at 30% and 18% respectively. The survey, conducted through market research company OnePoll, also found that estate agents, whether ‘yours’ or ‘theirs’, also proved a challenge who in turn notched up 13% and 16%.