Move-it Channelmoving has recently launched a new website giving customers for the French market the opportunity of receiving online quotations using a rather whizzy drag and drop feature.
Customers go onto the site, request a quotation and simply drag and drop items for the shipment into a drop box. After adding in their contact details that can get a quote instantly.
Berin Riley from the company said that it provides much greater flexibility for the customer and provides the opportunity to close the sale later. “Our prospective clients can now log on at 2am if they want to and get a quotation within minutes,” he said. “We can follow it up and ‘sell’ the service aspects accordingly, giving us a chance to close the deal on our terms. I've been convinced for a long time that our industry has always been slow to embrace the web properly - I can remember it wasn't so long ago when quoting from a list was taboo, never mind giving an automated quotation but that's all changed. It's a logical step to use the same data we collate from a list and make the website work for us and the client. It didn't do Ryanair any harm!”
The design of the site is pretty revolutionary too with no more pictures of trucks and warehouses; in fact Berin was inspired by the ice cream company Ben and Jerry’s. “We have tried to present our business (and the industry) in a much more fun and modern way,” said Berin. "After all, it's a ‘grudge’ purchase, so why not try and make the client feel a bit cosier about the prospect of moving?"
Take a look at www.channelmoving.com.