Arpin International Group has opened its newest international customer care centre in Dubai, United Arab Emirates, the company's first in the Middle East. The office will expand Arpin's services, assisting corporate personnel who are moving to and from the region.

Bob Sullivan, senior vice president of Arpin Group said, "Our volume of moves to and from Middle Eastern countries is growing every year, making this office the next important step in our international growth. Having a customer care centre in Dubai means we will have our own people on the ground managing shipments, ensuring greater control over our supply chain and service quality. We can now offer a wider range of services in the Middle East, at more competitive rates." 

Heather Rosenau has been appointed to director of customer care for the Middle East and will coordinate all corporate moves on behalf of Arpin International Group within the region. 

In addition to the United Arab Emirates, Heather will also provide customer care and move management services in other countries in the region including Oman, Qatar, Saudi Arabia, Kuwait and Bahrain. She will use Arpin's STAR system that links all Arpin offices worldwide to ensure a seamless flow of data and information. 

The Middle East customer care centre joins Arpin International Group's network of offices in major metropolitan areas around the world including New York, Boston, Dublin, London, Frankfurt, Singapore, Hong Kong and Shanghai. 

Picture: Heather Rosenau