Scania has revamped its service offering by focussing on delivering a consistent Scania experience for owners, drivers and operators across Europe.
Services 360 is designed to give customers the same access to all Scania’s knowledge and expertise, while offering a more consistent overall experience.
Mikael Blom, Product Manager at Scania CV AB, said: “With Services 360, Scania becomes the first OEM that can offer fleet owners an easy way to access and buy exactly the same solutions all over Europe.”
Scania Services 360 allows operators to choose from four packages – Core, Plus, Full and Pro. Customers can choose everything from basic maintenance to more bespoke services such as Scania ProCare, which provides customers with the ultimate peace of mind. A selection of add-ons allows customers to tailor their services package to fit their operations. In the UK, each Services 360 will include additional services such as O-licence inspection, legal inspection (MOT) and out of hours maintenance.
James Colbourne, Services Director for Scania UK, said: “Services 360 provides our customers with a simpler services proposition. Whether you operate in the UK or across Europe, the experience you get from the Scania service network will be the same.”
Photo: Scania Services 360.