AI makes customs declarations easier

Aug 07 | 2023

A UK technology company, Phlo Systems, has launched a new platform called tradePhlo which, the company claims, can make customs declarations faster and easier for international removal companies.

Saurabh GoyalThe platform uses ChatGPT, developed by OpenAI, to simplify and automate the process. “Customs declarations involve a myriad of details, including product descriptions, quantities, values, and tariff classifications,” said Saurabh Goyal, Founder of Phlo Systems. “Traditionally, declarations have been a manual and error-prone task, often leading to delays, fines, and costly mistakes. ChatGPT, however, eliminates these inefficiencies, offering removal firms an intelligent and swift way to complete customs documentation accurately.” 

Shipment details can be inputted effortlessly and real-time assistance is available around the clock,” explained Saurabh. “Thankfully, long gone are the days of dealing with reams of paperwork and manual data entry, we are harnessing technology to streamline the entire process, saving valuable time and resources and eliminating costly mistakes and customs-related penalties.” 

Zohaib Akram, CEO of Bravo Removals in London, uses the tradePhlo platform. “For us, the entire customs declaration process has often been an administrative bottleneck with delays and mistakes a regular occurrence,” he explained. “As an early adopter of tech and partnering with Phlo Systems, it’s become much easier and intuitive and allows us to rectify any discrepancies before they become significant issues. By using the ChatGPT function of the platform, we can focus on what we do best – shipping goods abroad without the unnecessary headaches of the customs process.” 

In a press release, Phlo Systems said that ChatGPT’s meticulous attention to compliance requirements ensures that removal firms remain up-to-date with changing regulations and this approach, once widely adopted, will help firms maintain a strong track record that fosters greater trust among their customers and partners.  Saurabh concluded: “Continued efficiency and reduced downtime is absolutely paramount in the removals sector and with the integration of ChatGPT we’re on a mission to introduce a new era of seamless international logistics, driving growth, and opening new avenues for global trade.”


Photo:  Saurabh Goyal.