Arpin Group ranked number one in supplier satisfaction survey

Jul 22 | 2019

Arpin Group has earned number-one ranking in supplier satisfaction among the largest suppliers of household goods shipment services for the third straight year according to independent research firm Trippel Survey & Research, LLC.

Arpin Trippel Ranking InfographicIn the 15th Annual Relocation Managers’ Survey©, Arpin Group earned the highest overall satisfaction score among the nation’s largest carriers with an average overall satisfaction score of 8.80 out of 10. Arpin also scored the second net satisfaction percentage among franchise/system carriers.

The Group’s President and CEO David Arpin said, “We are honoured to continue to receive such high marks from corporate relocation managers. Customer satisfaction has always been a core company value. We will continue to work hard to exceed our customers’ expectations.” 

In 2017 and 2018, Arpin Group was ranked number one for overall household goods supplier satisfaction in the same Trippel Survey.

Photo: Arpin Tripple infographic