CapRelo tops Baker’s Dozen

Apr 03 | 2024

For the third consecutive year, CapRelo has been awarded Best Overall Relocation Management Company in HRO Today’s 2024 Baker’s Dozen Awards.

In addition, CapRelo topped two other categories - Quality of Service and Size of Deals - and achieved second spot for its Breadth of Services.  

“The Baker’s Dozen is a very prestigious honour and recognises the care and importance we place on helping our clients ensure a smooth transition for their employees in their career journeys,” said Barry Morris, President and CEO, CapRelo. “And we are pleased our investment in tech solutions has enhanced our ability to provide an even more seamless relocation experience for their workforces.”

“CapRelo continues to excel with the global mobility services it offers, garnering the coveted top spot for the past three years,” said HRO Today CEO Elliot Clark. “The company shines in the breadth and quality of its services as demonstrated by its clients’ survey feedback.  Congratulations again to our Baker’s Dozen winner CapRelo for its continued success and focus on excellence.” 

CapRelo has made the Baker’s Dozen list for the past nine years - each time among the top five for Best Relocation Company, four times as Best for Quality of Service, and now four times as Best Overall. 

HRO Today, a media outlet that reaches more than 180,000 senior-level human resources decision-makers, ranks the top providers in the industry by conducting client surveys to determine its annual Baker’s Dozen Awards.  These are based on customer satisfaction ratings determined by feedback from buyers of the rated services.

When announcing the results by video, Mr Clark had some interesting observations about the relocation industry itself. “Many of the relocation firms that previously qualified had difficulty finding sufficient active clients to respond to our survey because relocation volumes have dropped so low,” he explained. “While some employees continue to resist, companies are offering relocation packages to get them back particularly if they moved away from the office or if they were hired at a time when the company was more remote and has now modified that policy.  These conflicting trends leave us with a murky picture of the future of the industry for relocation services. But no one is arguing that corporate relocation in the past has been a way that people learned, grew and gained global perspective that was necessary to be senior executives in complex or global organisations. We also know that some employees seek that opportunity and have always done so. If we can accept these historical observations, perhaps the relo industry will soon rebound.”

You can watch his entire presentation and see the full list of results by following this link.