Steve Jordan talks to Nancy Irvine from CAM as the organisation faces the unique challenges of the Canadian market.
The Canadian Association of Movers (CAM) is an organisation with a history that dates back to the late 1960s, but its development as an organisation that represents the whole of the Canadian moving industry, has not always run smoothly.
Back in the 1980s the Association became embroiled in a scandal about collusion. Whether right or wrong, the details are now lost in history but it’s safe to say the episode was existential for the organisation. But it did come through and today represents around 400 certified professional movers throughout a country that stretches across 10 million square kilometres, in which the UK could fit over 40 times.
Nancy Irvine joined the organisation four years ago and now, ably assisted by Marian McGuire, who has been with CAM for 20 years, is fully engaged in a process of modernisation and development with a clear focus on the needs of members.
“When I joined the Association it had a lot of old-fashioned ways,” said Nancy. “It had a website, but it was hard to navigate, and no social media presence. It was financially stable but CAM had a reputation of being a bit old-school. Nancy had built up a reputation as a troubleshooter through her previous employments but, as she explained, the job was more complex than that ...
Photo: Nancy Irvine.